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Office Location
(This is both our shipping address and corporate HQ)
2180 Satellite Boulevard
Suite 400
Duluth, GA 30097
Office Hours:
We meet with local walk-in customers by appointment only (M-F, 9AM-5PM EST). We answer the phone on Saturdays, but the office itself is closed. We are located in an office building and do not have a retail location.
Company Address
2180 Satellite Boulevard
Suite 400
Duluth, GA 30097
Note to local walk-ins: You MUST have an appointment for both dropoff or pickup! Upon arriving, please take the elevator to the 4th floor and introduce yourself to the receptionist. We will come out to greet you right away!
Keith Osbon
Founder/President
Keith Osbon is the founder and President of Memory Fortress.
He has been passionate about preserving his family’s history and launched the company in 2015 to address the vital need that all Americans have.
Before Memory Fortress, Keith worked as a senior executive in digital analytics, starting in 2009.
A former Army captain, he began his post-military career in 1997 as a quantitative money manager for Goldman Sachs and JP Morgan.
Keith has a BA from Duke University and an MBA from the University of Georgia.
Dustin Williams
Office Administrator
Dustin Williams is the Office Administrator at Memory Fortress. He helps oversee the business’s daily operations, assures the high quality of our work, and maintains customer satisfaction.
At Memory Fortress, Dustin ensures that your family’s memories are handled with the same utmost care and consideration he would desire for his family memorabilia.
Dustin has over eight years of experience in customer service, including his time as a Front Desk Supervisor at Hyatt Regency Atlanta.
Lori Griggs
Creative Director
Lori Griggs is the Creative Director for Memory Fortress.
She has been with the company since its inception in 2015 and has focused on photo scanning and old documents.
Lori is an avid researcher, and much of our initial equipment came from her recommendations and purchases.
In addition to her contributions to Memory Fortress, she is a talented painter.
She has a BFA from Georgia Southwestern University.