Safety & Care

Use Boxes!

You should definitely use boxes to ship your old photos and other analog media to Memory Fortress.  Please don’t use envelopes (even padded ones), or tubes, or anything else that isn’t a box.  And please make sure your boxes are very sturdy!

Package Tracking

The nice thing about boxes is that they can be easily tracked by any number of delivery services.  Our preferred vendor is UPS, but we receive boxes from many different delivery providers.  The ability to track your package gives that extra level of security and certainty to the entire process.

Sensible Group Of Memories

Please make sure that your memories are grouped in a sensible manner.  This is more for your own benefit than anyone else’s, because while we are very good at what we do, we are not mind readers.  If there is any doubt, we will pick up the phone and call you to discuss.

Documentation Of Reception Of Your Order

When your memories arrive at Memory Fortress, the first thing we do is to take pictures of the closed boxes, take more pictures of us opening the boxes, and take even more pictures of the contents as we inventory them.  This is the part of the process where we quickly reconcile any differences in quantities.

Strict Monitoring Of Your Order

We photograph your boxes and their contents, we weigh them, and we control who has access to them.  The goal is to give you back exactly what you sent to us PLUS all of those same memories in a beautiful digitized format.

Top Scanning Facility

We have been digitizing memories since 2009.  We are now scaling our operations to a national level from what was previously a smaller localized effort.

One Order Per Workstation

The best way to protect your memories during processing is to maintain a policy of one order per workstation at all times.  Your memories will never get mixed up with those of another customer.

Orders Boxed Up During Non-Working Hours

For larger or more complex customer orders that require more than one day to process, we box up those orders each night in robust containers designed to protect your memories.  Those boxes remain at the workstation until the next day.

Quality Assurance

There are two levels of Quality Assurance at Memory Fortress.  The first layer involves more technical details that are specific to the scanning process, and involves heavy amounts of software and procedures.  The second layer focuses on the detailed instructions you have provided to us regarding grouping, organizing the folder system, and duplicate copies.

All photo scanning and organizing happen right here at our facility in metro Atlanta, processed by US citizens.

We Serve All Of The United States

It is our pleasure to serve all 50 States.

Our customers rely on us to deliver top-quality video and photo scanning resolution for their memories that is affordable, with a fast turnaround time.

When you need to digitize photos or convert 35mm film, 8mm camcorder videos into digital USB or set of DVDs, we hope you will choose Memory Fortress.

Visit the order form here when you are ready. > Order Now!

Call our digitize photos service today to place your order 678-579-2249

Send us a message below if you have further questions about photo scanning resolutions.

Nationally
People in every state have trusted the dedicated staff at Memory Fortress with their precious memories.

Alabama      Arizona      Alaska     Arkansas      California      Colorado      Connecticut

Delaware     Florida      Georgia     Hawaii          Idaho             Illinois          Indiana

Iowa            Kansas       Kentucky   Louisiana    Maine         Maryland    Massachusetts

Michigan   Minnesota     Mississippi      Missouri    Montana    Nebraska    Nevada

New Hampshire    New Jersey     New Mexico    New York    North Carolina

North Dakota     Ohio        Oklahoma    Oregon    Pennsylvania     Rhode Island

South Carolina        South Dakota      Tennessee     Texas     Utah     Vermont

Virginia      Washington      West Virginia      Wisconsin     Wyoming

2180 Satellite Blvd Suite 400 Duluth, GA 30097
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday9:00 am – 5:00 pm
Sundayclosed
+1-678-579-2249