Organize Your Photos and Videos

The first step to scan photos and transfer videos into a digital format is to gather everything you want to be scanned. It’s not uncommon for our team to receive a second box from customers shortly after they ship the first one. You might forget that there’s an extra photo album in one of your closets or stumble across some VHS tapes that you haven’t thought about in yours. 

Take your time working through each room of your house to find any materials you would like scanned. Then organize them by event. This will make it easier for us to scan while preserving your memories for the future.

How to Organize Your Photos

Everyone has a different organizational style, but there are a few common ways to organize your photos, videos, and family memories within your home:

  • Group loose photos together. You can sort them by year, by type of memory, by subject, or where they were taken.
  • Clearly label each tape or group of photos. Don’t worry about labeling each photo. Instead, create groupings for different events or photo themes.
  • Secure different photo groupings together. Place the photos that you group into envelopes, plastic bags, or boxes where they will be secure.
  • Store your photos and videos safely. Keep them in a cool location that is away from the sun, so your photo memories never fade. 

The sorting and labeling process will also make it easier for you to receive digital files when we send them to you. You will know exactly how to find the Christmas photos from 2005 or the video of your son’s high school graduation.

The Process

It's Easy To Transfer Movie Film, Videotapes, Old Photos, And Slides To Digital

One

Place Your Order

  • No need to count or sort.
  • Ship your materials to Memory Fortress.
Two

We Scan & Review

  • Quality digitization in just five days.

  • We crop, rotate, and color-correct all images.

  • We remove dust and minor blemishes.

Three

Fast, Safe, Convenient

  • We ship your originals and new digital memories.

  • All packages are tracked, and we back up all files.

  • Turnaround time is five business days for most orders.

Four

Share & Enjoy

  • Share your new USB flash drive and DVDs
  • You can also download from Dropbox
  • All digital files can be shared easily on all platforms

Place an Order

Once your photos and videos are sorted, it’s time to place an order with Memory Fortress. This lets us know that your box is on the way so our team can prepare for the transfer process. 

We will ask you for an estimate on how many photos you need us to transfer and the level of photo resolution you prefer. To get an idea of what to expect, visit our pricing page for a breakdown of options for photos, videos, film, and scrapbooks.

Ship Your Photos

After you place your order, ship your memories to our Atlanta-based company. You can send your photos and videos through UPS or FedEx. 

Pack your boxes as tightly as possible and try to use padding to prevent them from getting damaged in transit. Bubble wrap, newspaper, and packing materials can keep your items safe. Remember to seal your packages with durable tape so they don’t come apart or open before they arrive. 

Once you send the prints and videos off, your part of the process to transfer your videos and photos is over. Now it’s time for us to get to work.

Will Photo Prints Get Damaged During Delivery?

The photos and videotapes that you ship to us will arrive safely. You can prevent damage to your print photos by packing them carefully and taping the box securely. This reduces the amount of movement in the box during transit, which could otherwise damage your prints.

Will Film Strips Get Damaged by X-Rays During Shipment?

If you need to ship film strips and negatives, you don’t have to worry about x-ray machines damaging the images. Every year, thousands of Americans send rolls of film through UPS or FedEx without noticing any problems with the photos. At Memory Fortress, we receive undamaged film strips frequently through these systems.

Relax as Your Photos Are Processed

Once your photos and videos are in our hands, we will do everything we can to keep them safe. We photograph your photos in our shipping room to document how they arrived. Then, we weigh the materials to document how many photos, tapes, and film canisters should be returned to your address. Once we have processed your package, one of our team members will let you know by email or phone that your photos have arrived. 

After processing, your images are assigned to a dedicated team member. They will follow your scanning instructions carefully and will work through your order until everything is transferred correctly. Your photos will not leave the workstation or be handled by another Memory Fortress employee until the scanning is complete. 

How Long Does it Take to Scan Photos and Transfer Videos?

We work quickly to scan photos and transfer videos as soon as we receive them. In most cases, it takes less than five business days to intake your order and scan the photos. Our team at Memory Fortress will then ship your original prints and tapes back to you after receiving payment.

Pay for Your Digital Photo and Video Transfer

Once the scanning is finished on our end, we will let you know that your order is complete. You will receive an invoice via email that reviews the scope of the scanning project. You can pay your bill online or over the phone. 

Our quality control team will confirm that the scans meet your quality expectations and that you are receiving all of your files in their ideal format. You decide whether your digital images and videos will live on USB drives, DVDs, or the cloud

Receive Your Original Photos

After your invoice is paid, we will send you the original prints and the digital files that we have scanned. We weigh the box of prints before we ship them back to you to make sure the same amount of items that entered our facility are returned to you. 

Within a few days, your box will arrive, and you can hold on to the memories of your physical photos and videos while enjoying the digital copies we created for you.

Start the Photo and Video Transfer Process Today

If you are ready to scan photos and transfer videos into digital meories, contact our team at Memory Fortress today. You can call our team to ask questions about your items, or you can start your online order now so we know your photos are on their way. We look forward to helping you preserve your memories for decades to come.

2180 Satellite Blvd Suite 400 Duluth, GA 30097
Monday, Tuesday, Wednesday, Thursday, Friday9:00 am – 5:00 pm
Saturday, Sundayclosed
+1-678-579-2249

Local Atlanta walk-in customers MUST have an appointment for prompt service. This applies to both dropping off materials, and picking up materials as well.